WhatsApp
+91 92702 11542
Fastest for quick questions and payment help.
Email
contact@viqrilabs.com
Best for detailed issues, partnerships and careers.
When we reply
Monday to Saturday, 10:00–19:00 IST. We aim to reply within one working day, and to resolve payment issues within three working days.
Help us help you faster
- Payments: include your order id (shown on the Plans page and in your Razorpay receipt) and the email address you signed in with.
- Wrong or unclear question: use the Report button under the explanation — it reaches our reviewers directly with the question id.
- Evaluation or notes issues: mention the test name or note title and the date.
- Signed in? The Help & complaints page keeps a tracked thread with replies from our team.
Grievance officer
For privacy requests or complaints under India's Digital Personal Data Protection Act, 2023 and the IT Rules, 2021, write to the Grievance Officer at contact@viqrilabs.com with the subject line “Grievance”. We acknowledge within 24 hours and resolve within 15 days.